Lanie Molinar Carmelo<p>Okay, this is just stupid! One of the benefits of having a <strong><a href="https://allovertheplace.ca/tags/website" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>website</span></a></strong> is that people can access your services at any time, day or night, right? Well, I just went to the <strong><a href="https://allovertheplace.ca/tags/SocialSecurity" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>SocialSecurity</span></a></strong> website to try and get a benefit verification letter, which I need because I'm trying to reestablish a <strong><a href="https://allovertheplace.ca/tags/VocationalRehabilitation" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>VocationalRehabilitation</span></a></strong> case. I clicked "Sign In" and was greeted by this message:</p><blockquote><p>This service is not available at this time.<br>Please try again during our regular service hours (Eastern Time):</p><p>| Day | Service Hours |<br>|-----|--------------|<br>| Monday-Friday | 4:15 a.m. - 1:00 a.m. |<br>| Saturday | 5:00 a.m. - 11:00 p.m. |<br>| Sunday | 8:00 a.m. - 11:30 p.m. |<br>| Federal Holidays | Same hours as the day the holiday occurs. |</p><p>If you need immediate assistance:</p><ul><li>You may call us Monday through Friday: 8:00AM - 7:00PM at: 1-800-772-1213</li><li>If you are deaf or hard-of-hearing, call our toll-free TTY number: 1-800-325-0778</li></ul></blockquote><p>This of the website limitation is especially frustrating for me because I have a <strong><a href="https://allovertheplace.ca/tags/Non24HourSleepWakeDisorder" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Non24HourSleepWakeDisorder</span></a></strong> and an unpredictable schedule. It feels like the website is designed without thinking about people like me who need flexibility.<br>Has anyone else out there had similar issues with government services or other websites?<br><a href="https://allovertheplace.ca/tags/Vent" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Vent</span></a> <a href="https://allovertheplace.ca/tags/Venting" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Venting</span></a> <a href="https://allovertheplace.ca/tags/Disability" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Disability</span></a> <a href="https://allovertheplace.ca/tags/ChronicIllness" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>ChronicIllness</span></a> <a href="https://allovertheplace.ca/tags/Accessibility" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Accessibility</span></a> <a href="https://allovertheplace.ca/tags/DisabilityRights" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>DisabilityRights</span></a> <a href="https://allovertheplace.ca/tags/InclusiveDesign" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>InclusiveDesign</span></a> <a href="https://allovertheplace.ca/tags/GovernmentServices" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>GovernmentServices</span></a> <a href="https://allovertheplace.ca/tags/PublicServices" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>PublicServices</span></a> <br><span class="h-card" translate="no"><a href="https://a.gup.pe/u/disability" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>disability@a.gup.pe</span></a></span> <span class="h-card" translate="no"><a href="https://beehaw.org/c/disability" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>disability@beehaw.org</span></a></span> <span class="h-card" translate="no"><a href="https://a.gup.pe/u/disabilityjustice" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>disabilityjustice</span></a></span> <span class="h-card" translate="no"><a href="https://lemmy.ml/c/accessibility" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>accessibility</span></a></span> <span class="h-card" translate="no"><a href="https://a.gup.pe/u/chronicillness" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>chronicillness</span></a></span> <span class="h-card" translate="no"><a href="https://a.gup.pe/u/spooniechat" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>spooniechat</span></a></span> <span class="h-card" translate="no"><a href="https://a.gup.pe/u/spoonies" class="u-url mention" rel="nofollow noopener noreferrer" target="_blank">@<span>spoonies</span></a></span></p>