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I had yet another successful intervention in an online conflict (with neighborhood group in this case). **Privately** messaged antagonistic person, and in a few medium-length comments, he went:

- I'm blunt, and I can take bluntness in return, "honesty" over tactful respect…
- Well, yeah, this is better than just censoring or getting kicked out.
- Thanks for story about other person being nicer in person
- Yeah, I see how we can overreact online to plain text…