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#userexperience

7 posts7 participants0 posts today
Public
Jerome

A notification badge is often a red dot that shows a digit. That digit is the unread-message count.

The digit in the badge must match the unread-message count!

Lately, I've seen a badge promising 1 or 2 messages in the Google Play Store, a telco app, and a banking app when there were no unread messages.

Incorrect system-status info is a defect. It'll train users to pay less attention to the badge.

Cropped screenshot of the word "messages" and a fuchsia (red) badge or unread-message counter of 1.
#UX#UXD#UserExperience
Public
FOSSASIA

🔍 Dive into the evolution of personalized search at Mercari — from early challenges to advanced solutions that enhance user experience and engagement with Lirong Zhang & Miao Cao at #FOSSASIASummit2025

🔗 Click here youtu.be/qcbCnTjTGKU to watch on the FOSSASIA YouTube channel.

youtu.be- YouTubeEnjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
#AI#UserExperience#OpenSource
Public
Jerome

A #chatbot can't answer my question, so it offers to connect me to a person.

Bot: "Do you want to speak to a staff member?"
Yes/No.

Me: "Yes."

Bot: "Sorry, the office is closed. Please try again on Monday after 9am."
Ask another question/Quit.

🤔 Other questions I have: Why didn't your designers have you check staff availability before offering to connect me, or have you offer to queue my message for someone to answer on Monday morning?

#UX#UXD#bot
Public
FOSSASIA

Learn how thoughtful UI changes can reduce complexity and boost form usability — turning frustrating user flows into smooth, intuitive experienceswith Miryang Jung at #FOSSASIASummit2025

🔗 Click here youtu.be/z5Koh0CfueA?si=ax2lNd to watch on the FOSSASIA YouTube channel
#UXDesign #UI #UserExperience #FOSSASIA

youtu.be- YouTubeEnjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
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