People arguing about making FOSS accessible to untrained users, and here I am like
What you are asking for is untrained users to be physicians, nurses, lawyers, forensic pathologists, and more. Those fields all have professional organizations which regulate and certify who is permitted to use those labels. Participation in those fields is *actively dangerous* to individuals' rights and well-being if unregulated.
Software engineering is exactly like that, especially as software is pervasive in medical technology, telecommunications, *electoral processes*, media availability & consumption, and more.
Untrained users *should not* and *must not* be expected to identify high-quality software, file trouble tickets with relevant information, figure out why the software is misbehaving, or any of the other tasks *trained professionals* perform on a daily basis.