Can you eventually get back to us with screenshots via firstname.lastname@example.org ?
I can currently not really follow where the issue resides.
Thx for getting in contact with us!
social.coop is a cooperatively-run corner of the Fediverse. The instance is democratically governed by its members, who generally share an interest in the co-op model, but topics of discussion range widely.
Our instance is supported by sliding scale contributions of $1-10/mo made via Open Collective. You must have an active Open Collective account to apply for membership; you may set one up here